About
We provide long-term capital…
As a subsidiary of Newbury Franklin, we are incentivized to build companies, not flip them. Sustainable value creation over multiple decades is the guiding principle of Newbury Franklin’s investment strategy. That mindset—and corresponding capital structure—enables its businesses to focus on the long-term.
backed by the right team…
Newbury Franklin Home Service’s ownership group combines decades of experience on both Wall Street and Main Street. The team has invested in or analyzed thousands of deals and grown services businesses as operators themselves.
and flexible partnership.
We prioritize partnership with great companies built by high-character entrepreneurs. That means we’re willing to meet small business leaders where they are and craft solutions that make sense. Often, that means we’ll help founders transition to retirement after a life spent building a great business. But in situations where acquisition doesn’t make sense, we’re happy to serve as a growth partner.
We build around local leaders…
The entrepreneurs who build profitable residential services businesses have a unique skillset: they’re technically competent, bold enough to start a company from scratch, have an obsession with quality and customer service grounded in the pride of ownership, and the ability to grow an awesome team and trusted network of service partners. They’re also steeped in the communities where they’ve built their businesses. Our success will be determined by how well we partner with and sustain such high-quality on-the-ground leadership.
and empower their teams…
Often, small business owners would prefer to be out in the field doing work and interacting with customers rather than stuck in the office. By offering relevant, centralized services such as technology, training, human resources, and finance and accounting, we empower local leaders and their teams to focus on serving customers and growing their businesses.
to simplify residential services.
Caring for a home is harder and more unpleasant than it should be. We aim to offer customers a single, friendly, local point of contact to care for all of their residential services needs, and to leave customers feeling good about the experience. That means combining the efficient customer service of a large business with the human connection of a local business. In short: it means a commitment to hospitality at scale.